High-performing technical professional who enjoys problem-solving and developing software people love to use. Designs and implements scalable, efficient systems that meet current needs and future growth objectives. Peer leader who identifies talent gaps and mentors teammates for collaboration and skill development, while learning from others and embracing feedback.
September 2024 - Present
A scalable, dynamic system to assist patients needing a physician transfer of care at any stage of their care journey
Generative AI chatbot, Polaris, allows advocates to ask questions of all kinds and supports finding the optimal next steps for patient to increase advocate satisfaction and improve patient care quality. First quarter’s top feature.
Bridging three disparate systems, tasks, timesheets, and note taking, into one advocate workflow aimed at increasing Medicare approval rates and optimizing advocate workflows.
September 2017 - September 2024
As a Senior Architect, I effectively managed complex project constraints and lead a team to build essential APIs, resolving critical business logic gaps in legacy systems. This enabled the team to reduce call center costs through voice-driven AI agents.
Masters of Software Engineering
2018 - 2021
Bachelor of Science in Information Sciences and Technology
2014 - 2017
Advanced Javascript - The Hard Parts (in progress)
Corporate Sponsored LEAD Program
Summer 2023
Girls Who Code
Radnor Memorial Library
2017 - Present